Our custom builds may feature components sourced from respected manufacturers in Japan, Korea, the United States, and Germany, including:

Wilkinson pickups, bridges, and machine heads — Made in Korea

Gotoh bridges, machine heads, potentiometers, and other hardware — Made in Japan

EMG pickups — Made in USA

Seymour Duncan pickups — Made in USA

TV Jones pickups — Made in USA

MEC pickups/Schaller Hardware — Made in Germany

D’Addario strings — USA

Carefully selected premium tonewoods imported from Japan and Korea

What pickup brands do you use for custom guitars and basses?

At Custom Guitar Atelier, we offer a selection of respected pickup brands to suit different playing styles, tonal preferences, and instrument configurations.

Depending on the model, compatibility, and customer specifications, available pickup brands may include:

Wilkinson — Korea

EMG — USA

Seymour Duncan — USA

DiMarzio — USA

Fishman Fluence — USA

TV Jones — USA

MEC — Germany

We offer both passive and active pickup options, depending on the instrument and the sound you are looking for.

Not every pickup brand or model is compatible with every guitar or bass. Our luthier will review the selected pickup configuration, routing, electronics, string count, and bridge spacing before production.

If you have a specific pickup model in mind, you may indicate it in the Customization Requirements field or contact us before placing your order.

Yes. Most of our custom guitars and basses can be built in either right-handed or left-handed orientation.

When placing your order, simply select your preferred Dexterity where available. If the option is not shown on a particular product page, please indicate Left-Handed in the Customization Requirements section, and our production team will review the configuration before production.

Because some body shapes, bridges, hardware, control layouts, and other components may require specific left-handed versions, availability can vary depending on the model and selected specifications.

If you are interested in a particular guitar or bass and would like to confirm whether it can be built left-handed, please contact us with the product link and we will be happy to check it for you.

Yes, we ship worldwide, including the United States, Canada, Australia, Germany, the Netherlands, Belgium, the United Kingdom, New Zealand, Japan, South Korea, the Philippines, Netherlands, Belgium and other international destinations.

Where can I watch videos of your guitar and bass testing, reviews, and performances?

You can watch Custom Guitar Atelier instrument testing, customer reviews, demonstrations, and performance videos on our official Dailymotion playlists:

Dailymotion:
https://www.dailymotion.com/user/customguitaratelierllc/playlists

These videos provide a closer look at our custom guitars and basses, including instrument testing, sound demonstrations, customer experiences, and performances.

We encourage customers to review these videos to learn more about the sound, build quality, playability, and overall experience of Custom Guitar Atelier instruments.

We accept Stripe, bank transfers, and major credit and debit cards, including Visa, Mastercard, American Express, JCB, and other payment methods available during checkout. Card payments are securely processed through trusted payment providers using encrypted checkout technology. Customers can complete their purchases safely and with confidence.

Estimated shipping transit time is typically 15–30 business days, depending on your location. For custom-built instruments, production time is separate and may vary depending on the build details, materials, and current workload.

Yes. Tracking and shipment insurance are generally included with our deliveries.

Once your order has been shipped, we will provide the available tracking information and continue to monitor the shipment throughout transit until delivery.

Our goal is to help ensure that your guitar or bass arrives safely and securely.

After your order is received, your custom guitar or bass enters our review and production process based on the specifications and customization options you selected.

The typical production stages include:

1. Order & Specification Review
Our Guitar Specialists and Production Team review your selected specifications and any details entered in the Customization Requirements field.

2. Material & Component Preparation
The selected tonewoods, hardware, pickups, electronics, bridge, tuners, and other components are prepared according to the approved configuration.

3. Woodworking & Main Construction
The body, neck, and fretboard are shaped, routed, fitted, and prepared according to the instrument design and specifications.

4. Sanding & Surface Preparation
The instrument is carefully sanded and prepared for the selected finish.

5. Finishing & Curing
The selected color, stain, burst, clear coat, or other finish is applied and allowed the necessary time to dry and cure properly.

6. Hardware & Electronics Installation
The pickups, bridge or tremolo, tuners, controls, wiring, electronics, and other selected hardware are installed.

7. Final Assembly & Professional Setup
The instrument is assembled and adjusted for neck relief, action, intonation, pickup height, bridge and nut setup, tuning stability, and overall playability.

8. Comprehensive Quality Inspection
Before shipment, the guitar or bass undergoes a final inspection covering playability, electronics, hardware, finish, cosmetic condition, functionality, and confirmed specifications.

9. Final Photos & Shipping

Once production is completed, we will send you detailed photos of your finished instrument for review. After the order is ready for shipment, tracking information will be provided when available.
We will continue to keep you informed as your custom instrument progresses through production and shipping.

Every Custom Guitar Atelier instrument undergoes a comprehensive multi-point quality inspection before shipment. Our Production Team and Master Guitar Luthier review the instrument against the customer’s confirmed specifications and inspect key areas including construction, finish, neck alignment, fretwork, hardware, electronics, tuning, intonation, action, setup, playability, and overall cosmetic condition.

Any necessary adjustments identified during inspection are addressed before the instrument is approved for shipment. Our goal is to ensure that every guitar or bass leaves production properly set up, functional, and built according to the approved specifications.

Why can I buy with confidence from Custom Guitar Atelier?

At Custom Guitar Atelier, we are committed to providing customers with a secure ordering process, carefully selected materials, professional components, responsive support, and comprehensive quality control.

Secure Payment
We accept payments through Stripe, a widely used and highly secure global payment platform. Stripe supports major credit and debit cards, including Visa and Mastercard, as well as Apple Pay and Google Pay where available.

Premium Tonewoods
Depending on the selected model and configuration, we use premium tonewoods sourced from Japan and Korea to support quality, stability, resonance, and overall instrument performance.

Trusted Hardware & Pickup Brands
Depending on the instrument and customer-selected specifications, our builds may feature respected international brands such as:

– Gotoh hardware and components – Japan
– Wilkinson pickups, bridges, tuners, and hardware – Korea
– Schaller hardware – Germany
– EMG pickups – USA
– Seymour Duncan pickups – USA
– DiMarzio pickups – USA
– Fishman Fluence pickups and electronics – USA
– TV Jones pickups – USA
– MEC pickups and electronics – Germany
– D’Addario strings – USA

Not every instrument includes every brand. Exact components depend on the selected model, compatibility, availability, and customer specifications.

Comprehensive Quality Inspection
Every custom guitar and bass undergoes a thorough final inspection before shipment. This includes review of:
– Playability
– Neck relief and action
– Intonation
– Nut and bridge setup
– Pickup height
– Electronics and controls
– Hardware installation
– Tuning stability
– Finish and cosmetic condition
– Overall functionality
– Confirmed specifications

Our goal is to make sure each instrument is properly assembled, professionally set up, carefully inspected, and ready for the customer before shipment.

Customer Support
Our customer support team is available to assist with product questions, specifications, customization, orders, payments, production updates, and after-sales concerns. Customers may leave us a message anytime, and our Guitar Specialists and Production Team will review and respond as soon as possible.

At Custom Guitar Atelier, we want every customer to order with confidence knowing their instrument is supported from the initial inquiry through production, final inspection, shipping, and delivery.